Octagon Africa

Vision, Mission & Core Values

Vision

To provide first class service to guarantee financial security in Africa.

Mission

To provide sustainable retirement benefits, training, insurance and property solutions to corporate and individuals by delivering service with a passion.

Core Values

To actualize our vision and mission, we are guided by the following core values:

We take responsibility for QUALITY

Our services will be “best in class” in terms of value received for shillings paid. We will deliver excellence, strive for continuous improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do.

We passionately deliver CLIENT satisfaction

We are dedicated to satisfying our clients. We believe in respecting our clients, listening to their requests and understanding their expectations. We strive to exceed their expectations in affordability, quality and on-time delivery.

We provide LEADERSHIP as a company

 Octagon’s leadership is founded on talented employees effectively applying advanced technology, innovative service delivery and sound business management. We add more value with faster response. We each lead through our competence, creativity and teamwork.

We act with INTEGRITY in all we do

 Each one of us is accountable for the highest standards of behaviour, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and employees. We will consistently treat clients and company resources with the respect they deserve.

We VALUE staff and stakeholders

We treat one another with respect and take pride in the significant contributions that come from the diversity of individuals and ideas. Our continued success requires us to provide the education and development needed to help our people grow. We are committed to openness and trust in all relationships.

We take pride in INNOVATION

 We continuously develop new service offerings to meet our customer’s changing needs and develop business processes that support efficient delivery of services while enhancing our accountability and control of what we do.